SPOTLIGHT’S ON!
On-Line Tutorials
When the new Tropical.com was unveiled earlier this year, Quick Reference Guides were created for our customers to take them through the site's updated features. We have now brought the Guide to life by creating Video Tutorials which take customers through each On-Line Tool step-by-step.
The videos are another part of our continued commitment to customer service and will help make it easier and more convenient to do business with us on-line.
Our videos walk you through every activity in our On-Line Tools section and they include How-To guides that illustrate:
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Customer Registration
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Login Assistance
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Password Management
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On-Line Cargo Tracking
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Booking Less-Than-Container Load (LCL) Shipments
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Booking Full Container Load (FCL) Shipments
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Viewing Cargo On Hand in our warehouses
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Viewing and Printing Bills of Lading
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Searching Vessel Schedules
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Getting a Rate Quote On-Line
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Making a Payment On-Line
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In addition to our Frequently Asked Questions and printable version of the Quick Reference Guide for www.tropical.com, you can find our Customer Tutorials in the News Channel, under Publications.
The video tutorials will open and play with the Windows Media Player, the most widely used PC-based media player. If you do not already have the player installed, click here to download a free copy.
As we continue to make new features available through our website, we will also make new Customer Tutorials to make it easier for our customers to use them.
Tropical Shipping