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SPOTLIGHT’S ON!

Consolidating the South Florida LCL Receiving Facilities

Tropical Shipping will consolidate the West Palm Beach LCL Cargo Facility into its 165,000 sq. foot Miami based warehouse facility located in Medley, FL.

Poor economic conditions continue to impact the shipping volumes of the customers we serve in the Bahamas and Caribbean region. Unfortunately, we do not see a substantial recovery in the near term. As a result, it no longer makes good financial sense to continue to operate two separate South Florida LCL facilities when all the volumes can effectively be handled in the larger Miami Facility.

Tropical is committed to remaining economically competitive while providing the highest levels of service, security and efficiency that our customers have come to expect. In keeping with these commitments, we have made the decision to combine our South Florida LCL facilities and as a result we will be closing the West Palm Beach LCL receiving facility located at Martin Luther King Blvd., effective April 2, 2010.

The following changes will take place as we transition the cargo from our West Palm Beach LCL facility to our LCL facility in Miami:

  • LCL import cargo will move back to the Port of Palm Beach prior to April 2, 2010.
  • West Palm Beach LCL facility customer services and documentation activities will be relocated to the Port of Palm Beach office.
  • West Palm Beach LCL customers can begin to transition their cargo immediately. In order to ensure that there is a seamless transition for our large volume and consolidation customers, we would encourage you to contact your sales representative to assist you with moving your cargo to our Miami LCL facility.

    LCL Refrigerated Cargo to select destinations will continue to be delivered to Port of Palm Beach Cold Storage.

    Customers can also take advantage of Tropical's National Pickup Service -- available anywhere in the continental United States and the metro areas of Toronto and Montreal, Canada -- this service allows Tropical customers to arrange for shipment of dry, commercial LCL cargo to our Miami LCL facility with just one phone call.

    Other service and special features of the Miami LCL facility include:

  • 165,000 sq. ft. of warehouse and office space and 53 bay doors
  • A 24-hour, state-of-the-art security system
  • A secure, bonded area for high-value cargo
  • A separate, covered area for walk-in customer deliveries
  • LCL Import and Export services
  • FCL and LCL consolidation services

    Provided below is our U.S. and Canada LCL cargo and documentation cut-offs.

  • U.S. LCL Cargo and Documentation Cut-offs

  • Canada Cargo and Documentation Cut-offs

    After more than 48 years as a leading carrier to The Bahamas and The Caribbean, Tropical has seen many economic cycles come and go. Yet our goal has always remained the same – to provide a superior customer experience with every shipment. We believe that through our continued commitment to our customers, we can better support their success!

    If you have any questions about how our consolidation may affect you, please contact your local Sales Representative or the Customer Service team at 561-881-3999 or email us at CustomerCare@tropical.com.

    Tropical Shipping

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