San Juan, P.R. Main Office Experiencing Phone Line Outage

July 2, 2026

Please be advised that due to a phone system issue the San Juan, P.R. main office phone lines are currently unavailable.

All incoming calls are being forwarded to 787-248-7102; however, please note that only one call can be transferred at a time.

Customers may also contact the following departments directly:

Main Office: 787-248-7102

Sales: 939-759-4712 / 787-242-9131

Operations: 787-397-2924 / 787-605-8123

We apologize for any inconvenience and appreciate your patience as we work to resolve this issue. 

Tropical Shipping values the close relationships we have built with our customers throughout our more than 60-year history. Thank you for choosing us as your carrier of choice to The Bahamas and the Caribbean. For further information, please contact your local sales representative or the Customer Service Team at 800-638-TROP (8767) or 561-881-3999. Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on the Bookings and Customer Service