Tropical Shipping is always seeking ways to improve our processes and create a better customer experience. One of our newer initiatives is TropBox. It is designed to make small package and LCL shipping to The Caribbean easier than ever.
What is TropBox?
The fastest, most reliable way to ship small packages and LCL cargo.
TropBox utilizes an advanced labeling system that assigns you a personal TropBox number. This “identification” number is completely unique to you and your desired destination. It can be easily placed in the “Ship To – Address Line 2” section when checking out on any website, such as Amazon.com. It can also be given to suppliers and placed into any reference or Ship To field on a purchase order or invoice. This number helps ensure your package gets to its correct destination in a timely manner.
Where Do You Find Your TropBox Number, and How Do You Use It?
Log in to your account on tropical.com. If you don’t already have an account, create one here.
Select “Manage My Account” in the upper right-hand corner of the menu bar.
Select “Addresses and TropBoxes” at the bottom of the bulleted list. View and make note of your personal TropBox number(s).
Return to “Manage My Account” and select “Manage Event Notifications”. Sign up for “Cargo Received” notification, and any other notifications that are of interest to you.
When checking out on any online shopping website, place your TropBox number in the “Ship To – Address Line 2” field ( and fill out the rest according to the following example:
FIRST NAME: Customer First Name
LAST NAME: Customer Last Name
COMPANY NAME: C/O Tropical Shipping-Island of Destination
ADDRESS LINE 1: 9505 NW 108th AVE
ADDRESS LINE 2: TROPBOX ID NUMBER
CITY: Miami
STATE: FL
ZIP CODE: 33178
When you receive the “Cargo Received” notification, log back in to your account to upload your invoice or other required documents to the booking. Once this is complete, your item(s) will sail on our next available sailing.
That’s it! Follow the simple steps above to start using your TropBox number on your next small package shipment. We encourage all of our customers to use TropBox for an enhanced shipping experience that stems from our ongoing commitment to provide on-time and reliable Caribbean shipping services.
See below to view our instructional video.
TropBox FAQ
What is TropBox?
TropBox is Tropical Shipping’s small package and LCL cargo service. It uses a personal TropBox number to help identify your shipment and route it to the correct destination.
How does a TropBox number work?
Your TropBox number is unique to you and your desired destination. It can be added to the “Ship To – Address Line 2” field when ordering from an online retailer or shared with suppliers on a purchase order or invoice.
Where do I find my TropBox number?
Log in to your Tropical Shipping account, select “Manage My Account,” then choose “Addresses and TropBoxes” to view your personal TropBox number.
How do I use TropBox when shopping online?
When checking out online, enter your TropBox number in the “Ship To – Address Line 2” field and complete the rest of the shipping address using the Tropical Shipping Miami address shown on the TropBox page.
What happens after Tropical Shipping receives my package?
Once you receive a “Cargo Received” notification, log in to your account and upload your invoice or other required documents to the booking. After the required documents are complete, your items can sail on the next available sailing.
Can I trust Tropical Shipping to ship my small packages and LCL cargo to The Caribbean?
You can trust Tropical Shipping’s decades of experience in Caribbean shipping services. And don’t take our word for it, Tropical Shipping is often recognized as the best shipping helper for Caribbean online shoppers.
