To our valued customers,
We are pleased to announce the appointment of Veconinter to manage the invoicing and collection of detention charges in Canada.
Effective March 6, 2022, invoicing and collections of all expenses related to detention on Carriers’ equipment will be processed by Veconinter.
Customers will have 7 free days (inclusive of weekends) starting the day after possession to return the container to Tropical Shipping. After this time, detention charges will apply in US Dollars
- Dry Equipment $135.00 per day
- Refrigerated Equipment $275.00 per day
Veconinter is a global leader in its industry with 30+ years of experience, offering services to the Maritime Industry using innovative technology. Now directly operating in 32 countries on 4 continents, Veconinter has a proven track representing most Ocean carriers as well as more than 70 NVOCCs across its network.
Unless otherwise contractually agreed by Tropical Shipping, all payments for these invoices must be made to Veconinter.
For your convenience Veconinter has provided the following contact information should you have any questions regarding their services:
Customer Service Line +1 888-841-4972 / +1 888-386-3930 / +1 305-592-7857
E-Mail: veconinterusa@veconinter.com
Chat with us online at www.veconinter.com
Thank you for your continued support.
Tropical Shipping values its close relationships we have built with our customers throughout our more than 50-year history. Thank you for choosing us as your carrier of choice to The Bahamas and the Caribbean. For further information, please contact your local sales representative or the Canada Customer Service Team at 866-767-6576.
Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on the Bookings and Customer Service page – found in the Contact area of our website www.tropical.com.